Frequently asked questions
Who is virtual assistant ?
A virtual assistant is remotely employed working either independently or as an employee of a virtual assistant services company like IndianVA.
Where are you located ?
Our office is located in Visakhapatnam city in the state of Andhra Pradesh. It is a coastal, port city located on the eastern shore of India nestled among the hills of the Eastern Ghats and facing the Bay of Bengal to the east. It is the second largest city in Andhra Pradesh with an area of 550 km²; it is primarily an industrial city, apart from being a port city.
Do your assistants work from home or office ?
All virtual assistants work from our fully furnished office. When any client needs an assistant to work for a couple of hours in their time zone, in such case, VA works from home.
What are your working days?
We work for 5 days in a week for about 8 hours and also if required on Saturdays for 4 hours depending on the job requirement and urgency of completion.
What is the best way to reach you?
The best way to reach us is via Skype at auravision2005. You can also chat with our Live Chat support assistant for any questions about our virtual assistant services. Now you can reach in Whatsapp as well.
Do you work in US time zone?
No. We work in Indian time zone but if the client requires services like 24/7 support that requires the assistance of more than 5 professionals and wishes to hire them then we extend our services to US time zone also.
How many assistants do you have ? how much time needed to add more for my job?
We have 15 virtual assistants working for various clients in our organization. If there is a requirement of more number of assistants then we assure to increase the team by 10-20 assistants within a time period of about 1 week depending on the urgency of the job.