Support services

When you are operating in multiple countries in and in multiple time zones, there is always a necessity for people working round the clock. When you have limited resources in the initial move, you need to think of outsourcing the services.  IndianVA is a perfect partner for taking care of your technical and customer support.

IndianVA has been providing tech support and customer support executives for companies in the US and Europe since last 15 years. We understand your business and your customers and we always ensure your brand, identity and loyalty maintained. The team of experienced and qualified executives will be around round the clock to take care of day to day tasks.

Either you may be corporate providing services or an e-commerce company selling products online, we are there to help you.  We take little time to understand your business, business goals but we assure you we will mirror the same for your clients.

What kind of services offered in support?

  • Technical support, ticketing system like Zendesk or similar
  • Customer support for services or products
  • Live chat support assisting
  • Email support assisting
  • Phone support assistance
  • E-commerce support
  • Social media assistance

What are the benefits of outsourcing to IndianVA?

  • Efficiency: customer delight is our main target and the team is efficient to help you reach the goals set forth.
  • Low cost: we charge much less than others in the market
  • Availability: Our team is available 24×7
  • English speaking: All our team members speak and write good English and no training in the language is needed.
  • Facility: We have a fully furnished office with 2 high-speed internet connections and with zero downtime.

How can we help you?