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FAQ’s

Frequently asked questions

Where are you located?

Our office is located in Visakhapatnam city in the state of Andhra Pradesh. It is a coastal, port city located on the eastern shore of India nestled among the hills of the Eastern Ghats and facing the Bay of Bengal to the east. It is the second largest city in Andhra Pradesh with an area of 550 km²; it is primarily an industrial city, apart from being a port city.

What is the best way to reach you?

The best way to reach us is via Skype at auravision2005. You can also chat with our Live Chat support assistant for any questions about our virtual assistant services.

How many days do you work in a week?

We work for 5 days in a week for about 8 hours and also if required on Saturdays for 4 hours depending on the job requirement and urgency of completion.

How many virtual assistants do you have and how much time required to add more for my job?

We have 15 virtual assistants working for various clients in our organization. If there is a requirement of more number of assistants then we assure to increase the team by 10-20 assistants within a time period of about 1 week depending on the urgency of the job.

Do you work in US time zone?

No. We work in Indian time zone but if the client requires services like 24/7 support that requires the assistance of more than 5 professionals and wishes to hire them then we extend our services to US time zone also.

Do virtual assistants work from home or office ?

No.We have well equipped office premises and all other necessary equipment like printers, high speed internet etc. Our big office space allows us to employ as many professionals required by our clients.

Do you have any hourly packages for virtual assistant services ?

Yes.Our hourly package includes 20, 40 and 60 hours on a monthly basis. Clients can decide to utilize any one of these packages within a month as and when required depending on their work needs.

Highly recommend

Great professional, working long hours all the days to reach relevant targets. Highly recommended

Fernando
client testimonials

Only the best

I met IndianVA in October 2009 and worked with them on few tasks and IndianVA gave me the confidence to take out my team in Canada. I am still working with Bhavani and team on Dotnet nuke project since last 1 year

Doug
doug

Amazing team

I enjoy working with IndianVA, thanks to the team

Sarah
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