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24×7 Support Assistant

Hire 24×7 Support Assistant

Today’s online business increased the necessity of being available for customers 24×7. Brick and mortar business have specific business hours, but online store has customers throughout the day and night and to serve the customers better,  the live support assistants are a must.  And with the help of live assistants,  every business today increases the sales and moreover increases the credibility.

24×7 is required for many companies, not only just for an online store but every business that has visitors’ needs to have someone available online for their customers

IndianVA has been providing  24/7 support for many companies since last 10 years and some of the areas we have provided live support services are

  • 24/7 monitoring service: a very exciting project we did for Mexia. Monitoring the airports and providing the data every 5 minutes is the part of this job and we have worked nearly 1 year on this project till they have developed IoT to handle this job.
  • Bid monitoring: though very simple and very sensitive job. We have worked for a company in the USA where our job was only to monitor few websites for a bid listing.
  • Poll Survey: this is one of the unique projects we have undertaken for a big poll survey done by a company in Switzerland, where our team was available throughout the poll survey conducted across 13 countries.
  • Voting Project: the voting monitoring is one of the projects IndianVA has undertaken where our team involved in monitoring of voting done for categories in internet marketing for companies in the USA and Canada
  • Technical Helpdesk: our team was responsible for technical help desk for a hosting company based in Greece
  • Live Chat assistant: we had 3 people working 3 shifts and 1 extra resource as backup for  herbal health products store in the USA

Your requirement may be different, a little training to our team members would help them to immediately take up the job.

IndianVA has multi-skilled assistants to help our clients in 24×7 support,  to help companies to stay connected to clients in live support, social media channels. Best support helps in increasing the sale and credibility and our team ensure to deliver their best.

Highly recommend

Great professional, working long hours all the days to reach relevant targets. Highly recommended

Fernando
client testimonials

Only the best

I met IndianVA in October 2009 and worked with them on few tasks and IndianVA gave me the confidence to take out my team in Canada. I am still working with Bhavani and team on Dotnet nuke project since last 1 year

Doug
doug

Amazing team

I enjoy working with IndianVA, thanks to the team

Sarah
sarah